Shipping Policy

📦 Shipping Policy — Bonbagay.biz

Thank you for shopping with Bonbagay.biz!

We work hard to process, package, and ship your order as quickly and safely as possible.

Processing Time

Orders are processed within 1–3 business days (Monday–Saturday).

Orders placed on Sundays or holidays will be processed the next business day.

Shipping Time

Standard U.S. shipping typically takes:

    •    3–7 business days within the United States

    •    Delays may occur during holidays or due to carrier issues.

Shipping Rates

Shipping fees are calculated at checkout based on your location and the weight of your order.

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number.

Wrong Address Disclaimer

Customers are responsible for entering their correct address.

If the package is mailed to the wrong address due to customer error, shipping fees are non-refundable.

Lost or Stolen Packages

Bonbagay.biz is not responsible for packages marked as delivered by the carrier.

Please contact the shipping carrier directly if your order is missing after delivery.

Returns & Exchanges

If you need to return an item, please send it to our return facility:

Logictics.farm

10380 SW Village Center Dr, NUM 370

Port St. Lucie, FL 34987

Customers are responsible for return shipping costs.

Shipping fees are non-refundable.

Contact Us

If you have questions about your shipment:

📧 Email: Olanda@bonbagay.biz

📞 Phone: +1 (321) 294-3250

Thank you for trusting Bonbagay.biz!

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