Shipping Policy

📦 Shipping Policy — Bonbagay.biz

Thank you for shopping with Bonbagay.biz!

We work hard to process, package, and ship your order as quickly and safely as possible.

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Processing Time

Orders are processed within 1–3 business days (Monday–Saturday).

Orders placed on Sundays or holidays will be processed the next business day.

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Shipping Time

Standard U.S. shipping typically takes:

    •    3–7 business days within the United States

    •    Delays may occur during holidays or due to carrier issues.

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Shipping Rates

Shipping fees are calculated at checkout based on your location and the weight of your order.

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Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number.

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Wrong Address Disclaimer

Customers are responsible for entering their correct address.

If the package is mailed to the wrong address due to customer error, shipping fees are non-refundable.

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Lost or Stolen Packages

Bonbagay.biz is not responsible for packages marked as delivered by the carrier.

Please contact the shipping carrier directly if your order is missing after delivery.

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Returns & Exchanges

If you need to return an item, please send it to our return facility:

Logictics.farm

10380 SW Village Center Dr, NUM 370

Port St. Lucie, FL 34987

Customers are responsible for return shipping costs.

Shipping fees are non-refundable.

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Contact Us

If you have questions about your shipment:

📧 Email: Olanda@bonbagay.biz

📞 Phone: +1 (321) 294-3250

Thank you for trusting Bonbagay.biz!

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